Softener Troubleshooting

A water softener salt bridge is a hard, crust-like layer of salt that forms inside the brine tank and creates an empty space beneath it. The tank may look full of salt, but the salt is no longer reaching the water at the bottom, so the softener cannot make brine for regeneration. This is a … Read more

If you are asking, how do I know if my water softener is working, the most reliable answer is not how the water feels. A working ion-exchange softener should measurably reduce hardness minerals—mainly calcium and magnesium—in the water supplied to your home. Soap lather, reduced spotting, and softer laundry can be useful clues, but they … Read more